Because our company is offering non-tangible, irrevocable goods we do not issue refunds after the product is shipped. Which is fully explained on our website during check-out.
Please make sure that you have carefully read the "sources available" section. We only make exceptions to this rule when the product appears to be not-as-described and on a case-by-case basis in agreement with the parties concerned.
The deadline for any refund claim is one week after the delivery date. You should provide in this request a detailed account of your reasons for requesting a refund. Please, make sure your request does not contradict our Terms and Conditions. For more information and assistance you may always contact our billing representatives. Send refund request to the Billing Department here »