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Presta Graphics Support Center

Here are several methods of obtaining help. The Presta Graphics Support Staff will do their best to provide quick, professional answers or suggestions to your site template questions. We do stress the best place to find technical answers for PrestaShop software is at the Community Forum.

Submit a support ticket

The prefered method for technical help. The Presta Graphics ticket system is for questions regarding templates and new installs of PrestaShop and Templates. For PrestaShop CMS please submit questions at the forum below.

» Submit a support ticket to technical or billing departments

Online PrestaShop Forum

Get to know other PrestaShop store owners and developers at the User Forums. There are many highly talented people here and we cannot stress enough the importance of this resource.

» Visit Forum

User Hosting Recommendations

PrestaShop hosting recommendations from users.

» PrestaShop hosting companies

Support chat

Welcome to our Support Chat if you have questions on choosing, purchasing or editing our templates! Here you will quickly get answers or help texts links. This service is available 24 hours a day.

Note: In the event Live Help is at full capacity you will be directed to the Support Ticket System.

Try before you buy sample template

Download sample PrestaShop website template package in order to try your skills before purchasing actual product. You may also check for compatibility with your specific requirements.

» Download sample PrestaShop template

Frequently asked questions

We recommend you to review our Frequently Asked Questions whether you've already purchased a template or just planning to do so.

» Read FAQ

Terms of use

Please read carefully this section because it contains the information on usage of our templates after the purchase.

» Read Terms of Use

Refund policy

You are strongly urged to review and acknowledge the conditions under which you may apply for a Refund/Exchange of the product you purchased from us. Every customer is obliged to agree with the terms of our Refund/Exchange policy upon placing an order with our company.

» Read Refund Policy

E-mail us

You may also contact us by e-mail:

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